Contact information

Contact Us

We'd love to hear from you! Whether you have a question about your order, our products, or anything else, our team is here to help.

Customer Service

Email: veloria.customer@gmail.com

We aim to respond to all enquiries within 24–48 hours (Monday to Friday).

Order Support

For questions about an existing order — tracking, delivery, returns, or exchanges — please include your order number when you contact us so we can help you faster.

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (UK time)

Our team is working hard to get back to you as quickly as possible, even outside these hours.